• MINI
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  • MINI Cabrio
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  • MINI Clubman
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  • MINI Countryman
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  • MINI Paceman
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  • MINI COUPé
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  • MINI ROADSTER
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  • John Cooper Works
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  • MINIMALISM
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  • MINI SPECIAL EDITIONS
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THE CUSTOMER PROMISE.

 
 
 
 

OUR TEN COMMITMENTS TO OUR CUSTOMERS.

 
 

 

MINI Service doesn't stop after you've left the garage forecourt. It guarantees mobility and driving fun wherever you are in your MINI. It accompanies you on every trip, offers transparent costs and, quite simply, lets you get on with the driving. MINI Service offers expert service competence, as efficient, flexible and reliable as the MINI itself.

 
  We will make sure that you are able to park when you visit our dealership.
  We will always offer you a test drive.*
  We will contact you after your visit to make sure you were happy with the experience.
  When you contact us we will respond promptly.
  We will ensure we keep you informed of delays, changes and any information you may find of interest.
  We know your time is valuable so we won't keep you waiting unnecessarily when you drop your car off for service or when you collect it.
  When you bring your car in for service or repair, if it's impractical for you to wait, we won't leave you stranded.
  After we service your car we will ensure that all charges are clearly explained.
  We will return your car to you after service, washed and vacuumed.
  When you contact us, we will endeavour to resolve your issue, question or concern correctly first time, every time.

 

 

*Terms and conditions apply.